February 4th 2011 Friday
Would you please hold?
I'm sorry.
You're welcome.
Don't mention it.
Thanks a million.
Thanks a lot.
No,thank you.
What's up?
What's the matter?
Let me help you.
You should change to an express train at △△。
Go to track number 2 .
Go straight
Take the first left.
at the corner
Would you take the escalator up the 3 floor?
Would you like to something to drink?
Here you are.
Do you have an appointment?
May I have your name?
May I have your room number?